Quintiles is an international drug testing firm based in RTP, NC. Last year they launched a program called Improving Q with You which was focused on reducing waste, improving internal processes, and enhancing response times. As part of the launch I followed two Kaizen teams in Marietta, GA and Kansas City as they focused on specific challenges for a week. The resulting video is a look at the power of Kaizen methodologies in a business process and lab environment.
Qunitiles Improving Q with You Final review from Steve White on Vimeo.
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